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855-935-6387 Call Me Back
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Email Address info@wellneuro.com
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Our Main Location 5757 Woodway Drive, Houston, Tx 77057

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855-935-6387

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Planning Your Visit

Every year, hundreds of patients received care from the WIN team. Whether you are within driving distance or require additional logistics to visit one of our two offices in the United States, our patient coordinator team is here to help you before, during and after your visit to a WIN office.

To schedule an appointment contact our team at the locations you’re interested in visiting:

Houston, Texas
1.855.935.6387

Guaynabo, Puerto Rico
1.855.935.6387

What to expect when you call to schedule an appointment with WIN

  • You will speak with a Patient Services Coordinator who will guide you through the appointment process. Be prepared to discuss the following:
  • Your medical history. If you have a copy of your medical records in English, we will let you know how to send them to us.
  • Expected fees and a discussion on preferred method of payment.
  • Members of caregiver team that will accompany the patient.

Other Important Topics

Our Patient Services Coordinator can also assist with any of the following topics as well:

  • Lodging & Transportation
  • Travel Documents & Visas
  • Online Pre-Visit Consultation with Dr. Baez Francheschi

For Parents & Caregivers

Parents & Caregivers are our critical members of our team with every single WIN patient.

Over the years, Dr. Carmen Baez Franceschi has learned and seen first hand how active and engaged parents and/or caregivers can make a tremendous difference in the results and overall quality of life for each patient.​

Each parent and/or caregiver of a WIN patient goes through the following:

  • Introduction to WIN Staff and completes a WIN office tour.
  • New Patient Training for Parents & Caregivers
  • Learns about the Various WIN Support Groups & WIN Resources

Should parents or caregivers have any questions for the WIN team, please send an email to info@wellneuro.com.

 

Patient Forms

On a regular basis, we are updating our Patient Forms and other information available for download in advance of any visits to our offices.

 

 

If you are a NEW patient to WIN, please download the following:

WIN Patient Guidebook

New Patient Forms

Privacy, Financial and Cancellation Policies

 

 

 

 

 

Individual Form Download Links:

Patient Information Form

Medical History Form

Privacy Form

Financial Form

Cancellation Form

Patient Consent

Parent and/or Caregiver Consent

Coaching Instructions for Parent and/or Caregivers

 

 

Have a Question?

Call us at 855-935-6387 or 787-474-0400

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